Total quality management : the route to improving performance /
Oakland, John S.
Total quality management : the route to improving performance / - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1995. - x, 463 p. : ill. ; 24 cm.
Includes bibliographical references (p. [448]-456) and index.
This edition has been rewritten and restructured around a new model of Total Quality Management (TQM).
0750609931 9780750609937 : £30.00
Quality control.
Total quality management.
658.562 / OAK
Total quality management : the route to improving performance / - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1995. - x, 463 p. : ill. ; 24 cm.
Includes bibliographical references (p. [448]-456) and index.
This edition has been rewritten and restructured around a new model of Total Quality Management (TQM).
0750609931 9780750609937 : £30.00
Quality control.
Total quality management.
658.562 / OAK