The gold standard : giving your customers what they didn't know they wanted /
Cowie, Colin, 1962-
The gold standard : giving your customers what they didn't know they wanted / - xxxiv, 204 pages ; 26 cm.
Includes index.
9781400224005
2021938576
Customer services.
Customer relations--Management.
Consumer satisfaction.
Success in business.
658.812 / COW
The gold standard : giving your customers what they didn't know they wanted / - xxxiv, 204 pages ; 26 cm.
Includes index.
9781400224005
2021938576
Customer services.
Customer relations--Management.
Consumer satisfaction.
Success in business.
658.812 / COW