Quality issues in heritage visitor attractions /
Quality issues in heritage visitor attractions /
- Oxford : Butterworth-Heinemann, 2000.
- xv, 273 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Quality improvement is a matter of survival and success for all organisations. This study explores the quality revolution in the heritage sector, addressing issues of sustainability and competitive advantage.
0750646756 9780750646758: £35.00
Historic sites--Management.
Heritage tourism--Management.
Total quality management.
338.47910684 / DRU
Includes bibliographical references and index.
Quality improvement is a matter of survival and success for all organisations. This study explores the quality revolution in the heritage sector, addressing issues of sustainability and competitive advantage.
0750646756 9780750646758: £35.00
Historic sites--Management.
Heritage tourism--Management.
Total quality management.
338.47910684 / DRU