MARC details
000 -LEADER |
fixed length control field |
05450cam a22005657i 4500 |
001 - CONTROL NUMBER |
control field |
ocn870425869 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20210921181113.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
140210s2014 cau b 001 0 eng d |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2014932988 |
015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
National bibliography number |
GBB413495 |
Source |
bnb |
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
Record control number |
016621589 |
Source |
Uk |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781446282311 |
Qualifying information |
(hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781446282311: |
Terms of availability |
£60.00 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1446282317 |
Qualifying information |
(hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1446282325 |
Qualifying information |
(pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781446282328 |
Qualifying information |
(pbk.) |
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
AU@ |
System control number |
000052945165 |
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
AU@ |
System control number |
000052981490 |
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
NZ1 |
System control number |
15527770 |
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
UNITY |
System control number |
133874362 |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(OCoLC)870425869 |
Canceled/invalid control number |
(OCoLC)881371135 |
-- |
(OCoLC)889726460 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
UKMGB |
Language of cataloging |
eng |
Description conventions |
rda |
Transcribing agency |
DLC |
Modifying agency |
UKMGB |
-- |
YDXCP |
-- |
LGG |
-- |
OCLCF |
-- |
UAB |
-- |
BDX |
-- |
UPU |
-- |
AU@ |
-- |
N5L |
-- |
OCLCQ |
-- |
DHA |
-- |
OCLCQ |
-- |
UKHLN |
-- |
OCLCO |
042 ## - AUTHENTICATION CODE |
Authentication code |
lccopycat |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
361.32 KOP |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Koprowska, Juliet, |
Relator term |
author. |
245 10 - TITLE STATEMENT |
Title |
Communication & interpersonal skills in social work / |
250 ## - EDITION STATEMENT |
Edition statement |
4th edition. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Los Angeles : |
Name of producer, publisher, distributor, manufacturer |
Sage, |
Date of production, publication, distribution, manufacture, or copyright notice |
2014. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xvii, 233 pages ; |
Dimensions |
26 cm. |
336 ## - CONTENT TYPE |
Content type term |
text |
Content type code |
txt |
Source |
rdacontent |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Media type code |
n |
Source |
rdamedia |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Carrier type code |
nc |
Source |
rdacarrier |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
490 1# - SERIES STATEMENT |
Series statement |
Transforming social work practice |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references (pages 215-225) and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Machine generated contents note: Communication and interpersonal skills -- Book structure -- Learning features -- The contemporary context -- Professional Capabilities Framework -- ch. 1 Communication skills: Don't they just come naturally? -- Metacommunication, rules, conversation analysis and habitus -- General systems theory -- Paralanguage, multiple meanings and emotion -- Feedback and homeostasis in social work practice -- Context, role and goal -- Communication in context -- ch. 2 What do we know about effective communication? -- Does skilled communication make a difference? -- The working alliance -- Motivational Interviewing -- Research in social work and social care -- ch. 3 The human face of social work: understanding emotions, intentions and non-verbal communication -- The contribution of Charles Darwin -- Imitation -- Mirror neurons and actions -- Mirror neurons and intention -- Mirror neurons and emotion. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Contents note continued: Some cultural and gender differences in non-verbal communication -- Attachment theory and communication -- Affect regulation in early life -- Goal-corrected empathic attunement -- ch. 4 Getting started -- Context, goal and role -- First impressions count -- Making contact by letter -- Making contact by phone -- Being on duty: expect the unexpected -- Meeting people -- Starting interviews -- ch. 5 Making progress and managing endings -- Introducing SAVI[™] -- Getting to know SAVI[™] -- Collaboration and empowerment -- Listening -- Providing information -- orienting and responding -- Gathering information -- asking and answering questions -- Paraphrasing and summarising -- Using commands and corrective feedback -- Bringing working relationships to an end -- ch. 6 Communicating with children -- Key issues -- Infants -- Working with infants in the first year -- Children -- Working with children -- ch. 7 Working with families. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Contents note continued: What is a family? -- Mapping family membership -- Family practices -- Family display -- Cultural differences in communication style -- Interactions between mothers and infants -- Engaging fathers -- Complex families -- Working with family groups -- Family group conferences -- A cognitive behavioural approach -- ch. 8 Working with groups -- Prior experience of groups -- The origins of social group work -- Models for group work -- Planning and preparation -- Example for exploration of the planning process and outcomes -- Leadership -- Confidentiality and other norms -- Patterns of interaction -- Functional subgrouping -- Choosing a subgroup: a fork in the road -- Bringing sessions to a close -- ch. 9 Working with people with additional communication needs: communicative minorities -- Minority languages -- Deafness -- Working with interpreters -- The social model of disability -- Hearing loss -- Visual impairment Learning disability. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Contents note continued: Permanent or temporary changes in communicative ability -- ch. 10 Safety and risk: working with hostility and deception -- What counts as hostility and aggression? -- Why are people aggressive? -- Planning and anticipation -- Recognising and responding to aggression -- Deception -- ch. 11 The demands and rewards of interpersonal work -- Who we are -- Managing our uncomfortable and negative feelings -- Managing complex communication -- Emotional labour -- Hope and optimism -- Burnout and compassion. |
520 8# - SUMMARY, ETC. |
Summary, etc. |
This text aims to help students to identify and address the problems faced in communicating successfully with a range of service users and with other authorities and colleagues. The new social work degree requires all students to learn communication skills and to have those skills assessed. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Communication in social work. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Interpersonal relations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Social service |
General subdivision |
Practice. |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
Transforming social work practice. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Standard Loan |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
h (OCLC) |
NO HOLDINGS IN LQI - 101 OTHER HOLDINGS |