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Communication & interpersonal skills in social work / (Record no. 267519)

MARC details
000 -LEADER
fixed length control field 05450cam a22005657i 4500
001 - CONTROL NUMBER
control field ocn870425869
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210921181113.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140210s2014 cau b 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2014932988
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBB413495
Source bnb
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 016621589
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781446282311
Qualifying information (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781446282311:
Terms of availability £60.00
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1446282317
Qualifying information (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1446282325
Qualifying information (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781446282328
Qualifying information (pbk.)
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier AU@
System control number 000052945165
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier AU@
System control number 000052981490
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier NZ1
System control number 15527770
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier UNITY
System control number 133874362
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)870425869
Canceled/invalid control number (OCoLC)881371135
-- (OCoLC)889726460
040 ## - CATALOGING SOURCE
Original cataloging agency UKMGB
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency UKMGB
-- YDXCP
-- LGG
-- OCLCF
-- UAB
-- BDX
-- UPU
-- AU@
-- N5L
-- OCLCQ
-- DHA
-- OCLCQ
-- UKHLN
-- OCLCO
042 ## - AUTHENTICATION CODE
Authentication code lccopycat
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 361.32 KOP
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Koprowska, Juliet,
Relator term author.
245 10 - TITLE STATEMENT
Title Communication & interpersonal skills in social work /
250 ## - EDITION STATEMENT
Edition statement 4th edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Los Angeles :
Name of producer, publisher, distributor, manufacturer Sage,
Date of production, publication, distribution, manufacture, or copyright notice 2014.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 233 pages ;
Dimensions 26 cm.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
337 ## - MEDIA TYPE
Media type term unmediated
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
338 ## - CARRIER TYPE
Carrier type term volume
Source rdacarrier
490 1# - SERIES STATEMENT
Series statement Transforming social work practice
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (pages 215-225) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Machine generated contents note: Communication and interpersonal skills -- Book structure -- Learning features -- The contemporary context -- Professional Capabilities Framework -- ch. 1 Communication skills: Don't they just come naturally? -- Metacommunication, rules, conversation analysis and habitus -- General systems theory -- Paralanguage, multiple meanings and emotion -- Feedback and homeostasis in social work practice -- Context, role and goal -- Communication in context -- ch. 2 What do we know about effective communication? -- Does skilled communication make a difference? -- The working alliance -- Motivational Interviewing -- Research in social work and social care -- ch. 3 The human face of social work: understanding emotions, intentions and non-verbal communication -- The contribution of Charles Darwin -- Imitation -- Mirror neurons and actions -- Mirror neurons and intention -- Mirror neurons and emotion.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Contents note continued: Some cultural and gender differences in non-verbal communication -- Attachment theory and communication -- Affect regulation in early life -- Goal-corrected empathic attunement -- ch. 4 Getting started -- Context, goal and role -- First impressions count -- Making contact by letter -- Making contact by phone -- Being on duty: expect the unexpected -- Meeting people -- Starting interviews -- ch. 5 Making progress and managing endings -- Introducing SAVI[™] -- Getting to know SAVI[™] -- Collaboration and empowerment -- Listening -- Providing information -- orienting and responding -- Gathering information -- asking and answering questions -- Paraphrasing and summarising -- Using commands and corrective feedback -- Bringing working relationships to an end -- ch. 6 Communicating with children -- Key issues -- Infants -- Working with infants in the first year -- Children -- Working with children -- ch. 7 Working with families.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Contents note continued: What is a family? -- Mapping family membership -- Family practices -- Family display -- Cultural differences in communication style -- Interactions between mothers and infants -- Engaging fathers -- Complex families -- Working with family groups -- Family group conferences -- A cognitive behavioural approach -- ch. 8 Working with groups -- Prior experience of groups -- The origins of social group work -- Models for group work -- Planning and preparation -- Example for exploration of the planning process and outcomes -- Leadership -- Confidentiality and other norms -- Patterns of interaction -- Functional subgrouping -- Choosing a subgroup: a fork in the road -- Bringing sessions to a close -- ch. 9 Working with people with additional communication needs: communicative minorities -- Minority languages -- Deafness -- Working with interpreters -- The social model of disability -- Hearing loss -- Visual impairment Learning disability.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Contents note continued: Permanent or temporary changes in communicative ability -- ch. 10 Safety and risk: working with hostility and deception -- What counts as hostility and aggression? -- Why are people aggressive? -- Planning and anticipation -- Recognising and responding to aggression -- Deception -- ch. 11 The demands and rewards of interpersonal work -- Who we are -- Managing our uncomfortable and negative feelings -- Managing complex communication -- Emotional labour -- Hope and optimism -- Burnout and compassion.
520 8# - SUMMARY, ETC.
Summary, etc. This text aims to help students to identify and address the problems faced in communicating successfully with a range of service users and with other authorities and colleagues. The new social work degree requires all students to learn communication skills and to have those skills assessed.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication in social work.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Social service
General subdivision Practice.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Transforming social work practice.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Standard Loan
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
h (OCLC) NO HOLDINGS IN LQI - 101 OTHER HOLDINGS
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Dewey Decimal Classification     ATU Sligo Yeats Library ATU Sligo Yeats Library Main Lending Collection 25/09/2018 18.44 6 4 361.32 KOP 0063080 12/12/2022 20/10/2022 25/09/2018 Standard Loan