MARC details
| 000 -LEADER |
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| fixed length control field |
02616cam a2200373 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
1517449 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20210921180131.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
071116s2008 enka b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780749450199 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780749450199: |
| Terms of availability |
£19.95 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0749450193 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)181517449 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
YDXCP |
| -- |
BAKER |
| -- |
BTCTA |
| -- |
UKM |
| -- |
C#P |
| -- |
BWX |
| -- |
IXA |
| -- |
Z8R |
| -- |
UKMGB |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.3145 |
| Item number |
ODO |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Doherty, Nora. |
| 245 14 - TITLE STATEMENT |
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| Title |
The essential guide to workplace mediation & conflict resolution : |
| Remainder of title |
rebuilding working relationships / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London ; |
| -- |
Philadelphia : |
| Name of publisher, distributor, etc. |
Kogan Page, |
| Date of publication, distribution, etc. |
2008, (2012). |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x, 196 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (p. [186]-192) and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Pt. I. Workplace mediation -- 1. So what exactly is workplace mediation? -- 2. example of a breakdown in a workplace relationship: Wendy and Mark -- 3. Just how does mediation work? -- 4. Finding your way around conflict resolution: what is special about mediation? -- 5. How mediation can be used within organizations -- 6. Workplace mediation for teams -- 7. Team mediation and group dynamics -- 8. Introducing mediation into your workplace: mediation providers, personnel policies and mediation practice in the organization -- Pt. II. Mediation in action: case studies of real life workplace mediations -- 9. Case studies of workplace mediation between two employees -- 10. Case studies of workplace mediation with teams -- 11. Case studies of workplace mediation for boardroom conflicts -- Pt. III. philosophy and processes of mediation: in support of conflict managers and organizational development -- 12. Why do conflicts arise? Some universal, individual and interpersonal models -- 13. Why and how should managers respond to conflict? -- 14. philosophy of mediation and the business of empowerment -- 15. 'Beyond mediation': the culture of mediation and organizational development. |
| 520 8# - SUMMARY, ETC. |
|---|
| Summary, etc. |
This work examines the nature of mediation, its uses and the skills needed to employ it by presenting a range of case studies. The book is intended to be relevant not only with one-to-one conflict, but also at team and board level. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Mediation and conciliation, Industrial. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 9 (RLIN) |
1659 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Guyler, Marcelas. |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
|---|
| a |
160504 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b11089507 |
| b |
multi |
| c |
- |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Suppress in OPAC |
0 |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| h (OCLC) |
NO HOLDINGS IN LQI - 200 OTHER HOLDINGS |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Operator's initials, OID (RLIN) |
0 |
| Cataloger's initials, CIN (RLIN) |
120711 |
| First Date, FD (RLIN) |
m |
| Local |
a |
| -- |
4 |