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The McGraw-Hill encyclopedia of quality terms & concepts /

By: Cortada, James W.
Contributor(s): Woods, John A.
Publisher: New York : McGraw-Hill, c1995Description: vi, 392 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 007024099X (hc : acidfree paper); 9780070240995.Subject(s): Total quality management -- Encyclopedias | Quality control -- Encyclopedias | Quality controlDDC classification: 658.562
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Includes bibliographical references (p. 367-374) and index.

Includes index

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