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Total facility management /

By: Atkin, Brian.
Contributor(s): Brooks, Adrian [author].
Publisher: Chichester, West Sussex : Wiley Blackwell, 2015Edition: Fourth edition.Description: xiii, 390 pages : ill. ; 28 cm.Content type: text | text Media type: unmediated | unmediated Carrier type: volume | volumeISBN: 9781118655382; 9781118655382:; 1118655389.Subject(s): Real estate management | Facility management | Building managementDDC classification: 658.2 ATK
Contents:
1. Fundamentals -- 2. Facility planning -- 3. Facility management strategy -- 4. Human resources management -- 5. Workplace productivity -- 6. Health, safety and security -- 7. The outsourcing decision -- 8. Procurement -- 9. Service delivery -- 10. Specialist services and partnership -- 11. Performance management -- 12. Maintenance management -- 13. Sustainable facilities -- 14. Change management -- 15. Information management -- Appendices -- A Glossary -- B Prevention of fraud and irregularity -- C Risks involved in outsourcing -- D Contract provisions -- E Typical sections of an SLA.
Summary: The importance of effective facility management in enabling organisations to function efficiently is widely recognised. This book offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management.
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Includes bibliographical references and index.

1. Fundamentals -- 2. Facility planning -- 3. Facility management strategy -- 4. Human resources management -- 5. Workplace productivity -- 6. Health, safety and security -- 7. The outsourcing decision -- 8. Procurement -- 9. Service delivery -- 10. Specialist services and partnership -- 11. Performance management -- 12. Maintenance management -- 13. Sustainable facilities -- 14. Change management -- 15. Information management -- Appendices -- A Glossary -- B Prevention of fraud and irregularity -- C Risks involved in outsourcing -- D Contract provisions -- E Typical sections of an SLA.

The importance of effective facility management in enabling organisations to function efficiently is widely recognised. This book offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management.

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