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Working with involuntary clients : a guide to practice /

By: Trotter, Chris [author.].
Publisher: Abingdon, Oxon ; Routledge, 2015Edition: Third edition.Description: ix, 243 pages ; 21 cm.Content type: text | text Media type: unmediated | unmediated Carrier type: volume | volumeISBN: 9780415715645; 9780415715645:; 0415715644; 9780415715652; 0415715652.Subject(s): Social service | Involuntary treatment | Counseling -- methods | Mandatory Programs | Evidence-Based Practice -- methods | Social Work -- methodsDDC classification: 361.06
Contents:
Who are involuntary clients? -- The dual role of workers with involuntary clients -- Direct practice -- Sources of knowledge in work with involuntary clients -- Evidence-based practice -- The purpose of this book -- The structure of the book -- What works and what doesn't? -- Approaches that work -- Cognitive behavioural strategies -- Approaches that sometimes work -- Client factors -- Approaches that don't work -- An evidence-based practice model -- Research evidence, theory and other practice models -- Summary -- Role clarification -- Dual role : social control and helping -- What is negotiable and what is not? -- Confidentiality -- Case manager, case planner or problem-solver? -- The client's expectations -- Helping the client to understand the nature of the professional relationship -- Organisational expectations -- Theoretical approaches to the work -- Summary -- Promoting pro-social outcomes -- Identify pro-social comments and behaviours -- Reward pro-social comments and behaviours -- Modelling pro-social behaviours -- Challenging undesirable behaviours -- Advantages of the pro-social approach -- Criticisms of the pro-social approach -- Summary -- Problem-solving -- Steps in the problem-solving process -- Problem-solving, risk assessment and case planning -- Criticisms of a problem-solving approach -- Summary -- The worker-client relationship -- Empathy -- Touching -- Optimism -- Humour -- Self-disclosure -- Worker safety and client violence -- Summary -- Working with families -- When is it appropriate to work with family groups? -- Collaborative family work -- A home-based model -- The collaborative family counselling process -- Pro-social modelling -- The worker-client relationship -- Summary -- Evaluation -- Single case study evaluation -- Case analysis -- Conclusion.
Summary: 'Working with Involuntary Clients' aims to be a practical guide to working with both clients and their families. The book offers a new problem-solving model which places emphasis on clarifying roles, promoting pro-social values, and more.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 361.06 TRO (Browse shelf(Opens below)) 1 Available 0081665
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 361.06 TRO (Browse shelf(Opens below)) 2 Available 0081666
Total holds: 0

Includes bibliographical references (pages 219-238) and index.

Who are involuntary clients? -- The dual role of workers with involuntary clients -- Direct practice -- Sources of knowledge in work with involuntary clients -- Evidence-based practice -- The purpose of this book -- The structure of the book -- What works and what doesn't? -- Approaches that work -- Cognitive behavioural strategies -- Approaches that sometimes work -- Client factors -- Approaches that don't work -- An evidence-based practice model -- Research evidence, theory and other practice models -- Summary -- Role clarification -- Dual role : social control and helping -- What is negotiable and what is not? -- Confidentiality -- Case manager, case planner or problem-solver? -- The client's expectations -- Helping the client to understand the nature of the professional relationship -- Organisational expectations -- Theoretical approaches to the work -- Summary -- Promoting pro-social outcomes -- Identify pro-social comments and behaviours -- Reward pro-social comments and behaviours -- Modelling pro-social behaviours -- Challenging undesirable behaviours -- Advantages of the pro-social approach -- Criticisms of the pro-social approach -- Summary -- Problem-solving -- Steps in the problem-solving process -- Problem-solving, risk assessment and case planning -- Criticisms of a problem-solving approach -- Summary -- The worker-client relationship -- Empathy -- Touching -- Optimism -- Humour -- Self-disclosure -- Worker safety and client violence -- Summary -- Working with families -- When is it appropriate to work with family groups? -- Collaborative family work -- A home-based model -- The collaborative family counselling process -- Pro-social modelling -- The worker-client relationship -- Summary -- Evaluation -- Single case study evaluation -- Case analysis -- Conclusion.

'Working with Involuntary Clients' aims to be a practical guide to working with both clients and their families. The book offers a new problem-solving model which places emphasis on clarifying roles, promoting pro-social values, and more.

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