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Once a customer, always a customer : how to deliver customer service that creates customers for life /
By: Daffy, Chris
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Publisher: Dublin : Oak Tree, 1999Edition: New, expanded ed.Description: xv, 309 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 1860761135; 9781860761133:.Subject(s): Customer relations -- Handbooks, manuals, etc | Customer relations | Customer services -- Handbooks, manuals, etcDDC classification: 658.812 Summary: Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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ATU Sligo Yeats Library Main Lending Collection | 658.812 (Browse shelf(Opens below)) | 1 | Available | 0040955 | ||
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Standard Loan
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ATU Sligo Yeats Library Main Lending Collection | 658.812 (Browse shelf(Opens below)) | 3 | Available | 0042922 | ||
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Standard Loan
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ATU Sligo Yeats Library Main Lending Collection | 658.812 DAF (Browse shelf(Opens below)) | 4 | Available | 0039492 |
Total holds: 0
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Includes index.
Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.