Includes bibliographical references and indexes.

Preface -- Acknowledgements -- Publisher's acknowledgements -- What is organizational behaviour? -- Diversity in organizations -- Attitudes and job satisfaction -- Personality and values -- Perception, individual decision making and creativity -- Motivation concepts -- Motivation : from concepts to applications -- Emotions and moods -- Foundations of group behaviour -- Understanding work teams -- Communication -- Leadership -- Power and politics -- Conflict and negotiation -- Foundations of organization structure -- Organizational culture -- Human resource policies and practices -- Organizational change and stress management -- Endnotes -- Glossary -- Indexes.

This second edition of this classic textbook brings the exceptional introduction to organisational behaviour written by the masters of the subject, and adapts it to meet the needs of students studying in Europe today. Fully updated and revised, this adaptation continues the tradition of making current, relevant research come alive for students, while maintaining its hallmark features - clear writing style, cutting-edge content and compelling pedagogy.