The handbook of communication skills /
Contributor(s): Hargie, Owen [editor.].
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2019Edition: Fourth edition.Description: xi, 628 pages : illustrations ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781138219120; 9781138219137.Subject(s): Interpersonal communication | Communication -- Psychological aspects | Interviewing | CommunicationDDC classification: 153.6Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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ATU Sligo Yeats Library Main Lending Collection | 153.6 HAR (Browse shelf(Opens below)) | 1 | Available | 0083674 | ||
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ATU Sligo Yeats Library Main Lending Collection | 153.6 HAR (Browse shelf(Opens below)) | 2 | Lost Checked out | 08/02/2023 | 0083670 | |
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ATU Sligo Yeats Library Main Lending Collection | 153.6 HAR (Browse shelf(Opens below)) | 3 | Available | 0083673 |
"First edition published by Psychology Press 1986. Third edition published by Routledge 2006" -- title page verso.
Includes bibliographical references and index.
Part I. Communication skill in theory and practice -- Skill in theory : communication as skilled performance / Owen Hargie -- Skill in practice : an operational model of communicative performance / Owen Hargie -- Part II. Core communication skills -- Nonverbal behaviour as communication : approaches, issues, and research / Randall A. Gordon and Daniel Druckman -- Questioning / Karyn Stapleton -- Reinforcement / Len Cairns -- On explaining / George Brown and Sarah Edmunds -- Self-disclosure : strategic revelation of information in personal and professional relationships / Charles H. Tardy and Joy Smithson -- Listening / Graham D. Bodie -- Humour and laughter / May McCreaddie and Jon Harrison -- Persuasion / Daniel J. O'Keefe -- Part III. Applying skills in specific contexts -- Asserting and confronting / Richard F. Rakos -- Interacting in task groups / Arjaan Wit -- Negotiating / Colleen E. Mills -- Mentoring and coaching / Bob Garvey -- Relational communication / Steve Duck and Pam L. Secklin -- Part IV. Applying skills in specialised interviewing contexts -- The employment interview / Rob Millar and Anne Tracey -- The cognitive interview / Amina Memon and Julie Gawrylowicz -- The developmental counselling and therapy interview / Sandra A. Rigazio-DiGilio and Allen E. Ivey -- Cognitive behavioural communication skills / Frank Wills -- The appraisal interview reappraised / Dennis Tourish -- Part V. The training context -- Training in communication skills : research, theory and practice / Owen Hargie.