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Advocacy skills for health and social care professionals : [electronic book] /

By: Bateman, Neil, 1955-.
Publisher: London : J. Kingsley, 2000Description: 1 online resource (185 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781846421570.Subject(s): Social advocacy | Patient advocacy | Social service | Social justice | Consumer protectionDDC classification: 361.3 Online resources: Access ebook here
Contents:
COVER; Advocacy Skills for Health and Social Care Professionals; Contents; PREFACE; ACKNOWLEDGEMENTS; Part 1 Contexts; 1 What Advocacy is, Why it Matters and Why It Happens; 2 Ethical Principles for Effective Advocacy; 3 Advocacy in Action; Part 2 The Advocate's Skills; 4 Introduction to Part 2; 5 Interviewing; 6 Assertiveness and Force; 7 Negotiation; 8 Self-management; 9 Legal Knowledge and Research; 10 Litigation; 11 A Structure for Advocacy; 12 What Next?; SUBJECT INDEX; AUTHOR INDEX.
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Previous edition: Advocacy Skills: A handbook for human service professionals, 1995.

Includes bibliographical references and indexes.

COVER; Advocacy Skills for Health and Social Care Professionals; Contents; PREFACE; ACKNOWLEDGEMENTS; Part 1 Contexts; 1 What Advocacy is, Why it Matters and Why It Happens; 2 Ethical Principles for Effective Advocacy; 3 Advocacy in Action; Part 2 The Advocate's Skills; 4 Introduction to Part 2; 5 Interviewing; 6 Assertiveness and Force; 7 Negotiation; 8 Self-management; 9 Legal Knowledge and Research; 10 Litigation; 11 A Structure for Advocacy; 12 What Next?; SUBJECT INDEX; AUTHOR INDEX.

English.

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