Consumers and services.
By: Gabbott, Mark.
Contributor(s): Hogg, Gillian.
Publisher: Chichester : John Wiley & Sons, 1998Description: pbk;xi;272p;23cm.ISBN: 0471962694.Subject(s): Consumer Studies | Consumer behaviour | Professions-marketing | Services industries-marketing | Relations marketing | Customer relationsDDC classification: 658.812Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Standard Loan | ATU St Angela's McKeown Library Main Lending Collection | 658.812 GAB (Browse shelf(Opens below)) | Available | T23695 |
Total holds: 0
Browsing ATU St Angela's McKeown Library shelves, Shelving location: Main Lending Collection Close shelf browser (Hides shelf browser)
658.812 BIR Consumer power: exercise your rights with confidence. | 658.812 CUS A Practical guide to customer relations. | 658.812 CUS A Practical guide to customer relations. | 658.812 GAB Consumers and services. | 658.812 SCI The joyless economy: an inquiry into human satisfaction and consumer dissatisfaction. | 658.816 PRI Pricing new products. | 658.82 KIN Promotion: products, services and ideas. |
bibliographical references and index.