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Members for life /
By: Gerson, Richard F.
Publisher: Champaign, IL : Human Kinetics, c1999Description: xiii, 217 p. : ill. ; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0736000038; 9780736000031:.Subject(s): Physical fitness centers -- Customer services | Relationship marketing
DDC classification: 613.7068 Summary: Based on the premise that customer service is critical to the success of every health and fitness club, this marketing text aims to show how to develop a customer service standard that will keep members coming back once they have joined.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Standard Loan
|
ATU Sligo Yeats Library Withdrawn | 613.7068 GER (Browse shelf(Opens below)) | 1 | Available | 0042813 |
Total holds: 0
Includes index.
Based on the premise that customer service is critical to the success of every health and fitness club, this marketing text aims to show how to develop a customer service standard that will keep members coming back once they have joined.