People skills / Neil Thompson.
By: Thompson, Neil.
Publisher: Basingstoke : Palgrave Macmillan, 2009Edition: 3rd ed.Description: xviii, 315 p. : ill. ; 24 cm.ISBN: 9780230221123 (pbk.) :; 0230221122 (pbk.) :.Subject(s): Interpersonal relations | Interpersonal communication | Self-management (Psychology) | Problem solvingDDC classification: 158.2Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
![]() |
ATU St Angela's McKeown Library Main Lending Collection | 158.2 THO (Browse shelf(Opens below)) | Available | T35241 | ||
![]() |
ATU St Angela's McKeown Library Main Lending Collection | 158.2 THO (Browse shelf(Opens below)) | Available | T35242 | ||
![]() |
ATU St Angela's McKeown Library Main Lending Collection | 158.2 THO (Browse shelf(Opens below)) | Available | T35243 |
Formerly CIP. Uk
Includes bibliographical references (p. 294-313) and index.
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.