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People skills / Neil Thompson.

By: Thompson, Neil, 1955-.
Publisher: Basingstoke : Palgrave Macmillan, 2009Edition: 3rd ed.Description: xviii, 315 p. : ill. ; 24 cm.ISBN: 9780230221123 (pbk.) :; 0230221122 (pbk.) :.Subject(s): Interpersonal relations | Interpersonal communication | Self-management (Psychology) | Problem solvingDDC classification: 158.2
Contents:
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Standard Loan Standard Loan ATU St Angela's McKeown Library Main Lending Collection 158.2 THO (Browse shelf(Opens below)) Available T35241
Standard Loan Standard Loan ATU St Angela's McKeown Library Main Lending Collection 158.2 THO (Browse shelf(Opens below)) Available T35242
Standard Loan Standard Loan ATU St Angela's McKeown Library Main Lending Collection 158.2 THO (Browse shelf(Opens below)) Available T35243
Total holds: 0

Formerly CIP. Uk

Includes bibliographical references (p. 294-313) and index.

Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.

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