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Front office : procedures, social skills, and management /
By: Abbott, Peter.
Contributor(s): Lewry, Sue.
Publisher: Oxford ; Boston : Butterworth-Heinemann, 1991Description: 264 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0750600241; 9780750600248:.Subject(s): Hotel front desk personnel | Hotel management
DDC classification: 647.94068 Summary: Designed for students studying front office operations, this text reflects the relative importance of different aspects of a hotel receptionist's job. It describes clerical operations, and explains how to deal with clients, enquiries, reservations, room allocations, bills, check-outs and more.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Standard Loan
|
ATU Sligo Yeats Library Main Lending Collection | 647.94068 ABB (Browse shelf(Opens below)) | 1 | Available | 0045294 |
Total holds: 0
Includes index.
Designed for students studying front office operations, this text reflects the relative importance of different aspects of a hotel receptionist's job. It describes clerical operations, and explains how to deal with clients, enquiries, reservations, room allocations, bills, check-outs and more.