Learners still learn from experience when online / Shirley Alexander and David Boud -- Learning technology and learning relationships / Terry Mayes -- Problems with online learning are systemic, not technical / Stewart Hase and Allan Ellis -- Online learning : it is all about dialogue, involvement, support and control- according to the research / Marion Coomey and John Stephenson -- Making the right connections : improving quality in online learning / Barry Jackson and Kyriaki Anagnostopoulou -- Effective facilitation of online learning : the open university experience / Robin Mason -- Finding the instructor in post-secondary online learning : pedagogical, social, managerial and technological locations / Curtis J. Bonk, Jamie Kirkley, Noriko Hara and Vanessa Paz Dennen -- Exploring the development of critical thinking skills through a web-supported problem-based learning environment / Ron Oliver -- Distance learning through educational networks : the global view experience / Dennis Schlais and Richard Davis -- Scenarios for PhD courses in a European network environment, as supported by EuroPACE / Jef van den Branden -- Teacher effectiveness and online learning / Sisko Mällinen --From conventional to distance education : adopting a pedagogy and managing the transformation / Mark Woodman, Maya Milankovic-Atkinson, Chris Sadler, Alan Murphy -- On the way to online pedagogy / Martin Good -- Designing online learning opportunities, orchestrating experiences and managing learning / Keith Shaw -- Course design for online learning- what's gone wrong? / Quentin Whitlock -- Towards an androgogy for living in an information society / David Dickinson and Valerie Stewart -- Television and learning : ways of connecting media and learning / Steve Pollock and David Squire -- Endpiece: learner-managed learning- an emerging pedagogy for learning online / John Stephenson.

A guide to teaching and learning online, these writings present a wide range of experience and research findings from leading practitioners and organisations around the world, including case studies from the Open University, the BBC, and ICL.