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Averting aggression : safe work in services for adolescents and young adults
By: Booker, Owen
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Publisher: Lyme Regis : Russell House, 2004Edition: 2nd ed.Description: 160 p. : ill. ; 21 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 1903855446 (pbk.); 9781903855447:.Subject(s): Aggressiveness | Anger in the workplace -- Management | Conflict managementDDC classification: 158.7 Summary: This work provides a conflict-reduction model to safely diffuse, divert and reduce aggressive behaviour. Practical ideas are given to improve safety, minimize sources of anger, manage others, and protect people from harm.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Standard Loan
|
ATU Sligo Yeats Library Withdrawn | 158.7 BOO (Browse shelf(Opens below)) | 1 | Available | 0054601 |
Total holds: 0
This work provides a conflict-reduction model to safely diffuse, divert and reduce aggressive behaviour. Practical ideas are given to improve safety, minimize sources of anger, manage others, and protect people from harm.