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Operational excellence : using lean six sigma to translate customer value through global supply chains /
By: Martin, James W. (James William).
Series: Series on resource management.Publisher: New York : Auerbach Publications, c2008Description: xxi, 638 p. : ill. ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781420062502 (alk. paper); 9781420062502:; 1420062506 (alk. paper).Subject(s): Business logistics
| Production management | Six sigma (Quality control standard) | Customer services | Customer relationsDDC classification: 658.503 Summary: Presenting an array of tools, methods, and concepts, this work is a practical source of information for improving an organisation's manufacturing or service operations. It covers a wide range of topics - from translating a customer's voice to the design of a product - that detail the implementation of effective operational systems.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Standard Loan
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ATU Sligo Yeats Library Main Lending Collection | 658.503 MAR (Browse shelf(Opens below)) | 1 | Available | 0051837 |
Total holds: 0
Includes bibliographical references and index.
Presenting an array of tools, methods, and concepts, this work is a practical source of information for improving an organisation's manufacturing or service operations. It covers a wide range of topics - from translating a customer's voice to the design of a product - that detail the implementation of effective operational systems.