Keeping clients satisfied : make your service business more successful and profitable /

Publisher: Englewood Cliffs, N.J. : Prentice Hall, 1993Description: xi, 275 p. ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0135141834; 9780135141830 :; 9780135141830.Subject(s): Customer services -- United States | Service industries -- United StatesDDC classification: 658.812

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Standard Loan	ATU Sligo Yeats Library Main Lending Collection	658.812 BLY (Browse shelf(Opens below))	1	Available		M025713

Total holds: 0

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Previous	658.812 BAR Relationship marketing : a consumer experience approach /	658.812 BEA The customer experience revolution : how companies like Apple, Amazon, and Starbucks have changed business forever /	658.812 BLU Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /	658.812 BLY Keeping clients satisfied : make your service business more successful and profitable /	658.812 BRO Customer relationship management : a strategic imperative in the world of e-business /	658.812 BRU Relationship marketing : management of customer relationships /	658.812 CAR The big book of customer service training games : quick, fun activities for all customer facing employees /	Next

Includes index.