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The managed heart : commercialization of human feeling /

By: Hochschild, Arlie Russell, 1940-.
Publisher: Berkeley, Calif. : London : University of California Press, 2003Edition: 20th anniversary ed. , with a new afterword.Description: xii, 327 p. ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0520239334; 9780520239333 :; 9780520239333.Subject(s): Emotions -- Economic aspects | Work -- Psychological aspects | Employee motivationDDC classification: 152.4 Summary: This text covers how people manage their emotions, by looking at how workers try to preserve a sense of self by circumventing the feeling rules of work, limiting their emotional offerings to surface displays of the right feeling, but feel false.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 152.4 HOC (Browse shelf(Opens below)) 1 Available 0060778
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 152.4 HOC (Browse shelf(Opens below)) 2 Available 0060779
Total holds: 0

Bibliography: p. 287-315 and index.

This text covers how people manage their emotions, by looking at how workers try to preserve a sense of self by circumventing the feeling rules of work, limiting their emotional offerings to surface displays of the right feeling, but feel false.

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