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Building great customer experiences /
By: Shaw, Colin.
Contributor(s): Ivens, John.
Series: Beyond philosophy.Publisher: Basingstoke, Hampshire, UK : Palgrave Macmillan, 2002, (2012)Description: xvi, 224 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0333990137; 9780333990131:; 9780333990131; 1403939497 (pbk.); 9781403939494 (pbk.).Subject(s): Customer services
| Customer relations | Customer relations -- Case studiesDDC classification: 658.812 Summary: With the use of compelling examples and case studies, the author in this text examines building and delivering great customer experiences.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Standard Loan
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ATU Sligo Yeats Library Main Lending Collection | 658.812 SHA (Browse shelf(Opens below)) | 1 | Available | 0064449 | ||
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Standard Loan
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ATU Sligo Yeats Library Main Lending Collection | 658.812 SHA (Browse shelf(Opens below)) | 1 | Available | 0090739 |
Total holds: 0
Includes index.
With the use of compelling examples and case studies, the author in this text examines building and delivering great customer experiences.