Includes bibliographic references and index.

Contents in details -- In acknowledgement and appreciation -- About the authors -- About this book -- Publisher's acknowledgements -- Part 1 : the organisational setting -- Understanding organisational behaviour -- Approaches to organisation and management -- The organisational environment -- Part 2 : the individual -- Individual differences and diversity -- Learning and development -- Perception and communication -- Work motivation and job satisfaction -- Part 3 : groups, leadership and management -- Working in groups and teams -- Leadership in organisations -- Understanding management -- Part 4 : structure, strategy and effectiveness -- Organisation structure and design -- Technology and organisations -- Organisational control and power -- Strategy, corporate responsibility and ethics -- Organisational culture and change -- Organisational performance and development -- Appendix : review of personal skills and employability -- Glossary -- Index.

Presenting a managerial approach to the study of organisational behaviour, with an emphasis on improving working performance through a better understanding of human resources, this book contains summaries, review questions and assignments.