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Pre-accident investigations : better questions : an applied approach to operational learning /

By: Conklin, Todd [author.].
Publisher: Boca Raton, Fl. : CRC Press, Taylor & Francis Group, 2016Description: xxi, 138 pages : illustrations ; 24 cm.Content type: text | text | still image Media type: unmediated | unmediated Carrier type: volume | volumeISBN: 9781472486134; 9781472486134; 1472486137.Subject(s): Industrial safety | Organizational learning | Industrial accidents -- InvestigationDDC classification: 363.1165 CON
Contents:
Better questions -- I hate, "you can't fix stupid!" -- To ask better questions, first understand and stop blame -- Access knowledge from the field and the floor -- Not knowing is powerful -- There is good news -- Why learning has not been our first, best tool -- A learning team case study -- Why do we not learn? -- Learning teams -- A phased approach to learning teams -- When to learn? -- Let it marinate: build in time to think -- Change happens! -- Shout from the rooftop -- A learning team case study -- Conclusion: this book ends and your work begins.
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Includes bibliographical references and index.

Better questions -- I hate, "you can't fix stupid!" -- To ask better questions, first understand and stop blame -- Access knowledge from the field and the floor -- Not knowing is powerful -- There is good news -- Why learning has not been our first, best tool -- A learning team case study -- Why do we not learn? -- Learning teams -- A phased approach to learning teams -- When to learn? -- Let it marinate: build in time to think -- Change happens! -- Shout from the rooftop -- A learning team case study -- Conclusion: this book ends and your work begins.

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