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Cruise operations management : hospitality perspectives /

By: Gibson, Philip, 1955-.
Publisher: New York : Routledge, c2012Edition: 2nd ed.Description: ix, 312 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780415699402 (hbk : alk. paper); 9780415699402:; 0415699401 (hbk : alk. paper); 9780415699532 (pbk : alk. paper); 0415699533 (pbk : alk. paper).Subject(s): Tourism | Hospitality industry -- Management | Cruise ships -- Management | Ocean travel -- Management | Cruise lines -- ManagementDDC classification: 387.542068
Contents:
Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources.
Summary: 'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 387.542068 GIB (Browse shelf(Opens below)) 1 Available 0078271
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 387.542068 GIB (Browse shelf(Opens below)) 2 Available 0078265
Total holds: 0

Includes bibliographical references and index.

Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources.

'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.

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