Tourism SMEs, service quality, and destination competitiveness /
Contributor(s): Jones, Eleri Ellis | Haven-Tang, Claire.
Publisher: Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., c2005Description: xxv, 366 p. : ill. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0851990118 (alk. paper); 9780851990118:; 9780851990118 (alk. paper).Subject(s): Tourism | Tourism -- Economic aspects | Small businessDDC classification: 338.4791Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Standard Loan | ATU Sligo Yeats Library Main Lending Collection | 338.4791 JON (Browse shelf(Opens below)) | 1 | Available | 0074825 |
Includes bibliographical references and index.
Tourism SMEs, service quality and destination competitiveness / E. Jones and C. Haven-Tang -- Integrated tourism in Europe's rural destinations : competition or cooperation? / T. Oliver and T. Jenkins -- The peripherality, tourism and competitiveness mix : contradictory or confirmed? / F. Williams and M. MacLeod -- Policy options for the development of an indigenous tourism SME sector in Kenya / G. Manyara and E. Jones -- Quality issues for the family business / D. Getz, J. Carlsen and A. Morrison -- Capability-based growth : the case of UK tourism SMEs / M.M. Augustyn and J. Pheby -- Producing hospitality, consuming lifestyles : lifestyle entrepreneurship in urban Scotland / M. DiDomenico -- Modelling the integration of information and communication technologies in small and medium hospitality enterprises / H.C. Murphy -- Business goals in the small-scale accommodation sector in New Zealand / C.M. Hall and K. Rusher -- The future of the tourism and hospitality workforce begins at home / C. Haven-Tang and D. Botterill -- HRM behaviour and economic performance : small versus large tourism enterprises / A.-M. Hjalager -- Insights into skill shortages and skill gaps in tourism : a study in greater Manchester / C. Lashley -- A typology of approaches towards training in the south-east Wales hospitality industry / S. Moore -- The utilization of human resources in tourism SMEs : a comparison between Mexico and Central Florida / A. Pizam and D.V. Tesone -- Investment support for tourism SMEs : a review of theory and practice / S. Wanhill -- Business confidence in Wales : the Wales tourism business monitor / H. Smith -- The role of a national tourism organization in developing a national tourism quality scheme : the case of Hungary / Z. Behringer and T. Mester -- Leadership and coordination : a strategy to achieve professionalism in the Welsh tourism industry / D. James -- Identifying and exploiting potentially lucrative niche markets : the case of planned impulse travellers in Hong Kong / E. Chan and S. Wong -- Small and medium-sized Libyan tourism enterprises and the national tourism development plan for Libya / M. Jwaili, B. Thomas and E. Jones -- 'A virtual huanying, selamat datang and herzlich Wilkommen!' The Internet as a cross-cultural promotional tool for tourism / W.G. Arlt -- The heterodoxy of tourism SMEs / C. Haven-Tang and E. Jones.
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry.