Performance indicators for water supply services /
By: Alegre, Helena [author.].
Contributor(s): Baptista, Jaime Fernando de Melo [author.] | Cabrera, Enrique [author.] | Cubillo, Francisco [author.] | IWA Benchmarking and Performance Assessment Specialist Group.
Series: Manual of best practice (IWA Publishing): Publisher: London, UK : IWA Publishing, 2017Edition: Third edition.Description: xxix, 372 pages : illustrations ; 25 cm.Content type: text | text | still image Media type: unmediated | unmediated Carrier type: volume | volumeISBN: 9781780406329; 9781780406329:; 1780406320.Subject(s): Water-supply -- Evaluation | Waterworks -- Evaluation | Water utilities -- Evaluation | Water utilities -- Customer services -- Evaluation | Water utilities -- StandardsDDC classification: 628.1 ALE Summary: The third edition of 'Performance Indicators for Water Supply Services' represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised.Includes bibliographical references (pages 137-139).
The third edition of 'Performance Indicators for Water Supply Services' represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised.