000 00928pam a2200325 a 4500
001 26858083
003 OCoLC
005 20210921172624.0
008 920929s1993 nyua b 001 0 eng
010 _a92033438
020 _a013284852X
020 _a9780132848527
040 _aDLC
_cDLC
_dHBS
_dUKM
_dWaOLN
049 _aLQIA
082 0 _a658.8
_bPAY
100 1 _aPayne, Adrian.
_921603
245 1 4 _aThe essence of services marketing /
260 _aNew York :
_bPrentice Hall,
_c1993.
300 _ax, 253 p. :
_bill. ;
_c23 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
490 4 _aThe Essence of management series
504 _aIncludes bibliographical references (p. 246-248) and index.
650 0 _aService industries
_xMarketing.
_97640
902 _a160611
907 _a.b10201518
_bsmmai
_c-
942 _n0
998 _b1
_c090421
_dm
_ea
_g4
999 _c19671
_d19671