| 000 | 01070cam a2200349 a 4500 | ||
|---|---|---|---|
| 001 | 829506 | ||
| 003 | OCoLC | ||
| 005 | 20210921174349.0 | ||
| 008 | 970918s1996 ie a b 000 0 eng | ||
| 010 | _a97197564 | ||
| 020 | _a0952359707 | ||
| 020 |
_a9780952359708: _cNo price |
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| 040 |
_aDLC _cDLC _dUKM |
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| 082 | 0 | 0 |
_a658.8 _bCAR |
| 245 | 0 | 0 |
_aServices marketing : _btext and readings / |
| 260 |
_aDublin : _bMercury Publications, _cc1996. |
||
| 300 |
_axv, 277 p. : _bill. ; _c25 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aService industries _xMarketing. _97640 |
|
| 650 | 0 |
_aCustomer services. _91840 |
|
| 700 | 1 |
_aCarson, David, _d1947- _923190 |
|
| 700 | 1 | _aGilmore, Audrey. | |
| 856 | 7 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/97-197564.html $2 http |
|
| 902 | _a160729 | ||
| 907 |
_a.b10353732 _bsmmai _c- |
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| 942 | _n0 | ||
| 948 | _hNO HOLDINGS IN LQI - 28 OTHER HOLDINGS | ||
| 998 |
_b1 _c011207 _dm _ea _g0 |
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| 999 |
_c34113 _d34113 |
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