000			03778cam a22004094a 4500
001			191883
003			OCoLC
005			20210921175712.0
008			040809s2005 enka b 001 0 eng
010			_a2004018806
020			_a0851990118 (alk. paper)
020			_a9780851990118: _cNo price
020			_a9780851990118 (alk. paper)
035			_a(OCoLC)56191883
040			_aDLC _beng _cDLC _dBWKUK _dBAKER _dPMC _dNLGGC _dBTCTA _dLVB _dYDXCP _dDEBBG _dOCL _dIG# _dOCLCQ
042			_apcc
082	0	0	_a338.4791 _bJON
245	0	0	_aTourism SMEs, service quality, and destination competitiveness /
260			_aWallingford, Oxfordshire, UK ; _aCambridge, MA : _bCABI Pub., _cc2005.
300			_axxv, 366 p. : _bill. ; _c25 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aTourism SMEs, service quality and destination competitiveness / E. Jones and C. Haven-Tang -- Integrated tourism in Europe's rural destinations : competition or cooperation? / T. Oliver and T. Jenkins -- The peripherality, tourism and competitiveness mix : contradictory or confirmed? / F. Williams and M. MacLeod -- Policy options for the development of an indigenous tourism SME sector in Kenya / G. Manyara and E. Jones -- Quality issues for the family business / D. Getz, J. Carlsen and A. Morrison -- Capability-based growth : the case of UK tourism SMEs / M.M. Augustyn and J. Pheby -- Producing hospitality, consuming lifestyles : lifestyle entrepreneurship in urban Scotland / M. DiDomenico -- Modelling the integration of information and communication technologies in small and medium hospitality enterprises / H.C. Murphy -- Business goals in the small-scale accommodation sector in New Zealand / C.M. Hall and K. Rusher -- The future of the tourism and hospitality workforce begins at home / C. Haven-Tang and D. Botterill -- HRM behaviour and economic performance : small versus large tourism enterprises / A.-M. Hjalager -- Insights into skill shortages and skill gaps in tourism : a study in greater Manchester / C. Lashley -- A typology of approaches towards training in the south-east Wales hospitality industry / S. Moore -- The utilization of human resources in tourism SMEs : a comparison between Mexico and Central Florida / A. Pizam and D.V. Tesone -- Investment support for tourism SMEs : a review of theory and practice / S. Wanhill -- Business confidence in Wales : the Wales tourism business monitor / H. Smith -- The role of a national tourism organization in developing a national tourism quality scheme : the case of Hungary / Z. Behringer and T. Mester -- Leadership and coordination : a strategy to achieve professionalism in the Welsh tourism industry / D. James -- Identifying and exploiting potentially lucrative niche markets : the case of planned impulse travellers in Hong Kong / E. Chan and S. Wong -- Small and medium-sized Libyan tourism enterprises and the national tourism development plan for Libya / M. Jwaili, B. Thomas and E. Jones -- 'A virtual huanying, selamat datang and herzlich Wilkommen!' The Internet as a cross-cultural promotional tool for tourism / W.G. Arlt -- The heterodoxy of tourism SMEs / C. Haven-Tang and E. Jones.
520	8		_aThis book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry.
650		0	_aTourism. _96881
650		0	_aTourism _xEconomic aspects.
650		0	_aSmall business. _96285
700	1		_aJones, Eleri Ellis.
700	1		_aHaven-Tang, Claire.
902			_a151021
907			_a.b11068942 _bsmmai _c-
942			_n0
948			_hNO HOLDINGS IN LQI - 142 OTHER HOLDINGS
998			_b0 _c110518 _dm _ea _g0
999			_c53591 _d53591