000			02035cam a2200409Ia 4500
001			5407587
003			OCoLC
005			20210921175713.0
008			100215s2010 enk b 001 0 eng d
020			_a1844456102
020			_a9781844456109: _c£17.00
020			_a9781844456109
035			_a(OCoLC)515407587
040			_aYDXCP _cYDXCP _dBWK _dCDX _dOCLCQ _dBWX
082	0	4	_a361.32 _bKOP
100	1		_aKoprowska, Juliet. _938712
245	1	0	_aCommunication and interpersonal skills in social work /
250			_a3rd ed.
260			_aExeter : _bLearning Matters, _c2010.
300			_axi, 191 p. ; _c25 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
490	1		_aTransforming social work practice
504			_aIncludes bibliographical references and index.
505	0		_aCommunication skills : don't they just come naturally? -- What do we know about effective communication? -- The human face of social work : understanding emotions, intentions and nonverbal communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with 'special communication needs' : communicative minorities -- Safety and risk : working with hostility and deception -- The demands and rewards of interpersonal work.
520	8		_aThis text aims to help students to identify and address the problems faced in communicating successfully with a range of service users and with other authorities and colleagues. The new social work degree requires all students to learn communication skills and to have those skills assessed.
650		0	_aCommunication in social work. _91563
650		0	_aInterpersonal relations.
650		0	_aSocial service _xPractice.
830		0	_aTransforming social work practice. _938713
902			_a170308
907			_a.b11069090 _bmulti _c-
942			_n0
948			_hNO HOLDINGS IN LQI - 42 OTHER HOLDINGS
998			_b0 _c120106 _dm _ea _g0
999			_c53606 _d53606