Conflict and communication /
Jandt, Fred Edmund,
Conflict and communication / - Second edition. - xviii, 317 pages : chiefly color illustrations ; 26 cm.
Includes bibliographical references (pages 287-307) and index.
Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Apologies, forgiveness, and reconciliation -- Conflict in organizations -- Conflict in families -- Glossary.
9781793511423
Conflict management--Study and teaching.
Business communication
Interpersonal communication
Negotiation in business.
303.69 / JAN
Conflict and communication / - Second edition. - xviii, 317 pages : chiefly color illustrations ; 26 cm.
Includes bibliographical references (pages 287-307) and index.
Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Apologies, forgiveness, and reconciliation -- Conflict in organizations -- Conflict in families -- Glossary.
9781793511423
Conflict management--Study and teaching.
Business communication
Interpersonal communication
Negotiation in business.
303.69 / JAN