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Conflict and communication /

By: Jandt, Fred Edmund [author.].
Publisher: San Diego, CA : Cognella, 2021Edition: Second edition.Description: xviii, 317 pages : chiefly color illustrations ; 26 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781793511423.Subject(s): Conflict management -- Study and teaching | Business communication | Interpersonal communication | Negotiation in businessDDC classification: 303.69
Contents:
Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Apologies, forgiveness, and reconciliation -- Conflict in organizations -- Conflict in families -- Glossary.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Standard Loan Standard Loan ATU Sligo Yeats Library Main Lending Collection 303.69 JAN (Browse shelf(Opens below)) Available 0083764
Total holds: 0

Includes bibliographical references (pages 287-307) and index.

Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Apologies, forgiveness, and reconciliation -- Conflict in organizations -- Conflict in families -- Glossary.

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