Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) /
Stone, Douglas.
Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / - New York : Portfolio Penguin, 2014. - 348 p. : ill. ; 20 cm.
Includes bibliographical references and index.
Introduction : from push to pull -- The feedback challenge. 1 : three triggers -- Truth triggers. 2 : separate appreciation, coaching, and evaluation. 3 : first understand. 4 : see your blind spots -- Relationship triggers. 5 : don't switchtrack. 6 : identify the relationship system -- Identity triggers. 7 : learn how wiring and temperament affect your story. 8 : dismantle distortions. 9 : cultivate a growth identity -- Feedback in conversation. 10 : how good do I have to be? 11 : navigate the conversation. 12 : get going. 13 : pull together -- Acknowledgements -- Notes on some relevant organizations -- Notes -- Road map.
9780670014668 (hardback) 9780670014668: No price 0670014664 (hardback) 9780670922635 (paperback) 0143127136 (paperback)
2013036968
Feedback (Psychology)
Interpersonal communication.
153.6 / STO
Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / - New York : Portfolio Penguin, 2014. - 348 p. : ill. ; 20 cm.
Includes bibliographical references and index.
Introduction : from push to pull -- The feedback challenge. 1 : three triggers -- Truth triggers. 2 : separate appreciation, coaching, and evaluation. 3 : first understand. 4 : see your blind spots -- Relationship triggers. 5 : don't switchtrack. 6 : identify the relationship system -- Identity triggers. 7 : learn how wiring and temperament affect your story. 8 : dismantle distortions. 9 : cultivate a growth identity -- Feedback in conversation. 10 : how good do I have to be? 11 : navigate the conversation. 12 : get going. 13 : pull together -- Acknowledgements -- Notes on some relevant organizations -- Notes -- Road map.
9780670014668 (hardback) 9780670014668: No price 0670014664 (hardback) 9780670922635 (paperback) 0143127136 (paperback)
2013036968
Feedback (Psychology)
Interpersonal communication.
153.6 / STO