Quality issues in heritage visitor attractions /
Contributor(s): Yeoman, Ian | Drummond, Siobhan.
Publisher: Oxford : Butterworth-Heinemann, 2000Description: xv, 273 p. : ill. ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0750646756; 9780750646758:.Subject(s): Historic sites -- Management | Heritage tourism -- Management | Total quality managementDDC classification: 338.47910684 Summary: Quality improvement is a matter of survival and success for all organisations. This study explores the quality revolution in the heritage sector, addressing issues of sustainability and competitive advantage.Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Standard Loan | ATU Sligo Yeats Library Main Lending Collection | 338.47910684 DRU (Browse shelf(Opens below)) | 1 | Available | 0045806 |
Total holds: 0
Includes bibliographical references and index.
Quality improvement is a matter of survival and success for all organisations. This study explores the quality revolution in the heritage sector, addressing issues of sustainability and competitive advantage.