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		Services marketing management : a strategic perspective/ by Kasper, Hans Helsdingen, Piet van Gabbott, Mark Edition: 2nd ed. Publication details: Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons, c2006 Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.8 KAS, ... Place hold Place recall
		Contemporary services marketing management : a reader / by Gabbott, Mark Hogg, Gillian Publication details: London : Dryden, c1997 Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.8 GAB, ... Place hold Place recall

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