Developing your communication skills in social work /
By: Beesley, Paula [author.].
Contributor(s): Watts, Melanie [author.] | Harrison, Mary [author.].
Publisher: Los Angeles : SAGE, 2018Description: 190 pages : illustrations ; 27 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781473975873; 9781473975866.Subject(s): Communication in social work | Interviewing in social service | Counselor and client | Medical personnel and patient | CommunicationDDC classification: 361.322Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Standard Loan | ATU Sligo Yeats Library Main Lending Collection | 361.322 BEE (Browse shelf(Opens below)) | 1 | Available | 0084234 | ||
Standard Loan | ATU Sligo Yeats Library | 361.322 BEE (Browse shelf(Opens below)) | 2 | Available | 0084235 | ||
Standard Loan | ATU Sligo Yeats Library Main Lending Collection | 361.322 BEE (Browse shelf(Opens below)) | 3 | Available | 0084236 |
Includes bibliographical references and index.
Introduction -- Chapter One -- Reflection and Emotional Intelligence -- Chapter Two -- Initial Engagement -- Chapter Three -- Listening -- Chapter Four -- Clarification -- Chapter Five -- Empathy -- Chapter Six -- Challenging: Holding Sensitive Conversations -- Chapter Seven -- Working with Resistance -- Chapter Eight -- Barriers to Effective Communication -- Chapter Nine -- Written Communication: Case Recording, Letters, Texts, Social Media -- Chapter Ten -- Assessment and Report Writing: Critical Analysis -- Chapter Eleven -- Inter-Professional Communication -- Chapter Twelve -- Managing Endings -- Conclusion.