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Customer experience : future trends and insights / by
Publication details: Houndmills, Basingstoke Hampshire ; New York : Palgrave Macmillan, 2010
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 SHA.

The DNA of customer experience : how emotions drive value / by
Edition: 1. publ., [repr.].
Publication details: Basingstoke : Palgrave Macmillan, 2009
Availability: No items available.

The DNA of customer experience : how emotions drive value / by
Publication details: Basingstoke : Palgrave Macmillan, 2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 SHA.

Building great customer experiences / by Series: Beyond philosophy
Publication details: Basingstoke, Hampshire, UK : Palgrave Macmillan, 2002, (2012)
Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.812 SHA, ...

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