MARC details
000 -LEADER |
fixed length control field |
02333cam a22004334a 4500 |
001 - CONTROL NUMBER |
control field |
808146 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20210921175609.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
060213s2007 caua b 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1412914183 (cloth) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781412914185: |
Terms of availability |
£56.00 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1412914191 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781412914185 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781412914192 |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(OCoLC)63808146 |
Canceled/invalid control number |
(OCoLC)70765443 |
-- |
(OCoLC)225167191 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Transcribing agency |
DLC |
Modifying agency |
BAKER |
-- |
UKM |
-- |
C#P |
-- |
YDXCP |
-- |
IG# |
-- |
BTCTA |
-- |
PUL |
-- |
TEX |
-- |
AU@ |
042 ## - AUTHENTICATION CODE |
Authentication code |
pcc |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.477 |
Item number |
ULM |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Ulmer, Robert R., |
Dates associated with a name |
1969- |
245 10 - TITLE STATEMENT |
Title |
Effective crisis communication : |
Remainder of title |
moving from crisis to opportunity / |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Thousand Oaks : |
Name of publisher, distributor, etc. |
SAGE Publications, |
Date of publication, distribution, etc. |
c2007. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xiii, 197 p. : |
Other physical details |
ill. ; |
Dimensions |
23 cm. |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Ch. 1. Defining crisis communication -- Ch. 2. Lessons on managing crisis uncertainty -- Ch. 3. Lessons on effective crisis communication -- Ch. 4. Lessons on effective crisis leadership -- Ch. 5. Examples of success and failure in industrial accidents -- Ch. 6. Examples of success and failure during outbreaks of food-borne illness -- Ch. 7. Examples of success and failure in response to terrorism -- Ch. 8. Examples of success and failure during natural disasters -- Ch. 9. Learning through failure -- Ch. 10. Risk communication -- Ch. 11. Responding to the ethical demands of crisis -- Ch. 12. Crisis as inspiring renewal to a new normal. |
520 8# - SUMMARY, ETC. |
Summary, etc. |
This is an introduction to sound research and best practice in the field of crisis communication. Introductory chapters offer practical lessons on managing uncertainty, effective crisis communication, and productive crisis leadership that help readers evaluate case studies in later chapters. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Crisis management. |
9 (RLIN) |
1808 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Emergency management. |
9 (RLIN) |
27296 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Communication in management. |
9 (RLIN) |
1556 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Communication in organizations. |
9 (RLIN) |
1559 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Sellnow, Timothy L. |
Fuller form of name |
(Timothy Lester), |
Dates associated with a name |
1960- |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Seeger, Matthew W. |
Fuller form of name |
(Matthew Wayne), |
Dates associated with a name |
1957- |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
a |
140729 |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
a |
.b10556461 |
b |
smmai |
c |
- |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Suppress in OPAC |
0 |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
Operator's initials, OID (RLIN) |
0 |
Cataloger's initials, CIN (RLIN) |
100119 |
First Date, FD (RLIN) |
m |
Local |
a |
-- |
0 |