ATU Sligo /ATU St Angela's

go

Your search returned 80 results.

Not what you expected? Check for suggestions
Sort
Unhighlight Highlight
Select all Clear all
Select titles to:
Results
The gold standard : giving your customers what they didn't know they wanted / by Publisher: New York : HarperCollins, 2021
Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.812 COW, ...

Place hold Place recall
Experiential Marketing : [electronic book] : case studies in Customer Experience / by
Publication details: Milton : Taylor & Francis Group, 2021
Online access:
Availability: Not available: ATU Sligo Yeats Library: Available Online (1).

Place recall
The gold standard : [electronic book] : giving your customers what they didn't know they wanted / by
Publication details: Nashville : HarperCollins Leadership, 2021
Online access:
Availability: Not available: ATU Sligo Yeats Library: Available Online (1).

Place recall
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / by
Edition: Updated new edition.
Publisher: Shippensburg, PA : Sound Wisdom, 2020
Availability: Items available for loan: ATU Sligo Yeats Library (3)Location, call number: Main Lending Collection 658.812 HYK, ... Not available: ATU Sligo Yeats Library: Lost (1).

Place hold Place recall
#SalesTruth : Debunk the myths. Apply powerful principles. Win more new sales / by
Publication details: New York : HarperCollins Leadership, 2019
Other title:
  • Sales truth
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.85 WEI.

Place hold Place recall
User research : a practical guide to designing better products and services / by Publisher: London : KoganPage, 2018
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.834 MAR.

Place hold Place recall
No cover image available
Customer awareness of social responsibility as practiced in Lidl : a comparative study of Ireland and Romania / by Series: Master of Science in Marketing, 2016 | M. Sc. in Marketing, 2016
Publication details: 2016
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2016
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
Service design for business : a practical guide to optimizing the customer experience / by Publisher: Hoboken, N.J. : Wiley, 2016
Other title:
  • A practical guide to optimizing the customer experience : Service design for business
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: 658.812 REA.

Place hold Place recall
On purpose : delivering a branded customer experience people love / by
Publication details: London : Kogan Page Ltd, 2015
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8 SMI.

Place hold Place recall
When digital becomes human : the transformation of customer relationships / by Language: English Original language: Dutch
Publication details: Philadelphia, PA : Kogan Page, 2015
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.872 VAN.

Place hold Place recall
Valuable content marketing : how to make quality content your key to success / by
Edition: Second edition.
Publication details: London : Kogan Page, 2015
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8 JEF.

Place hold Place recall
Humanizing big data : marketing at the meeting of data, social science and consumer insight / by
Publication details: London ; Philadelphia : Kogan Page, 2015
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8340285 STR.

Place hold Place recall
5 star service : how to deliver exceptional customer service / by
Edition: Third edition.
Publication details: Harlow, UK : Pearson Education Limited , 2015
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 HEP.

Place hold Place recall
Customer innovation : customer-centric strategy for enduring growth / by
Publication details: London ; Philadelphia : Kogan Page, 2014
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 DEB.

Place hold Place recall
Fundamentals of selling : customers for life through service / by
Edition: Thirteenth edition.
Publication details: New York : McGraw-Hill/Irwin, 2014
Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.85 FUT, ...

Place hold Place recall
The ten principles behind great customer experiences / by Series: Financial Times series
Publication details: Harlow : Pearson, 2013
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 WAT.

Place hold Place recall
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / by
Publication details: Chichester : John Wiley & Sons, 2013
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 BLU.

Place hold Place recall
The challenger sale : how to take control of the customer conversation / by
Publication details: London : Portfolio Penguin, 2013
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.85 DIX.

Place hold Place recall
No cover image available
An investigation to determine the effectiveness of the link between investment in relationship marketing with "trust and loyalty" : a comparative study / by Series: Master of Business Studies, 2012 | M. B. S., 2012 | M. B. S., 2012 | Master of Business Studies, 2012
Publication details: 2012
Dissertation note: Thesis (M. B. S. - research) -- Institute of Technology, Sligo, Sligo, 2012
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
No cover image available
An analysis of CRM and E-CRM strategies in small to medium businesses in Ireland / by Series: Master of Science in Marketing, 2012 | M. Sc. in Marketing, 2012 | Master of Science in Marketing, 2012 | M. Sc. in Marketing, 2012
Publication details: 2012
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2012
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
Customer relationship management : concept, strategy, and tools / by Series: Springer texts in business and economics
Edition: 2nd ed.
Publication details: London : Springer, 2012
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 KUM.

Place hold Place recall
Customer service in Ireland / by
Edition: 3rd ed.
Publication details: Dublin : Gill & Macmillan, 2012
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.81209415 TWO. Not available: ATU Sligo Yeats Library: Lost (1).

Place hold Place recall
The customer experience revolution : how companies like Apple, Amazon, and Starbucks have changed business forever / by
Publication details: St. Johnsbury, Vermont : Brigantine Media, 2012
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 BEA.

Place hold Place recall
No cover image available
The role of customer centricity in medical device innovation : an Irish perspective / by Series: Master of Science in Marketing, 2011 | M. Sc. in Marketing, 2011 | Master of Science in Marketing, 2011 | M. Sc. in Marketing, 2011
Publication details: 2011
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2011
Availability: Items available for reference: ATU Sligo Yeats Library: Not for Loan (1). ATU Sligo Yeats Library: Not for loan (1).

Place recall
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / by
Edition: Rev. and expanded ed.
Publication details: Boston, Mass. : Harvard Business Press, c2011
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.872 REI.

Place hold Place recall
Managing customer relationships : a strategic framework / by
Edition: 2nd ed.
Publication details: Hoboken, N.J. : Wiley, 2011
Availability: Not available: ATU Sligo Yeats Library: Lost (1).

Place recall
Relationship marketing : a consumer experience approach / by Series: Advanced marketing series
Publication details: London ; Thousand Oaks, Calif. : SAGE, 2010
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 BAR.

Place hold Place recall
No cover image available
The technological advance in CRM and the impact on customer loyalty : a comparative study between Irish and German consumers / by Series: Master of Science in Marketing, 2010 | M. Sc. in Marketing, 2010 | M. Sc. in Marketing, 2010 | Master of Science in Marketing, 2010
Publication details: 2010
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, 2010
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
No cover image available
Marketing the Irish hotel industry in an economic downturn : an exploration into the rejuvenation of the Sligo hotel industry through customer innovation / by Series: Master of Science in Marketing, 2010 | M. Sc. in Marketing, 2010 | Master of Science in Marketing, 2010 | M. Sc. in Marketing, 2010
Publication details: 2010
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2010
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
No cover image available
The practice of customer experience management in bars in Mayo and Sligo / by Series: Master of Science in Marketing, 2010 | M. Sc. in Marketing, 2010 | Master of Science in Marketing, 2010 | M. Sc. in Marketing, 2010
Publication details: 2010
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2010
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
Customer experience : future trends and insights / by
Publication details: Houndmills, Basingstoke Hampshire ; New York : Palgrave Macmillan, 2010
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 SHA.

Place hold Place recall
How to deliver exceptional customer service : 5 star service / by
Edition: 2nd ed.
Publication details: Harlow, England : New York, NY : Prentice Hall Business, 2010
Availability: Items available for loan: ATU Sligo Yeats Library (2)Location, call number: Main Lending Collection 658.812 HEP, ...

Place hold Place recall
No cover image available
Speak out: Safefood information pack. by
Publication details: Dublin : Safefood, 2010
Availability: Items available for reference: ATU St Angela's McKeown Library : Not for loan (1)Location, call number: Desk Reference 658.812 SPE.

Place recall
24 brand mantras : finding a place in the minds and hearts of consumers / by
Edition: 2nd ed.
Publication details: New Delhi : Thousand Oaks, Calif. : Response Books ; Sage Publications, 2009
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.827 KAP.

Place hold Place recall
The DNA of customer experience : how emotions drive value / by
Edition: 1. publ., [repr.].
Publication details: Basingstoke : Palgrave Macmillan, 2009
Availability: No items available.

Place recall
Perspectives on increasing sales / by
Publication details: Boston, MA : Course Technology, c2009
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.85 MIL.

Place hold Place recall
No cover image available
The practice of customer relationship management (CRM) in five small enterprises in Co. Leitrim / by Series: Master of Science in Marketing, 2009 | M. Sc. in Marketing, 2009 | Master of Science in Marketing, 2009 | M. Sc. in Marketing, 2009
Publication details: 2009
Dissertation note: Thesis (M. Sc. - taught) -- Institute of Technology, Sligo, Sligo, 2009
Availability: Items available for reference: ATU Sligo Yeats Library: Not for loan (1).

Place recall
Strategic customer management : strategizing the sales organization / by
Publication details: Oxford ; New York : Oxford University Press, 2009
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 PIE.

Place hold Place recall
Operational excellence : using lean six sigma to translate customer value through global supply chains / by Series: Series on resource management
Publication details: New York : Auerbach Publications, c2008
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.503 MAR.

Place hold Place recall
The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! / by
Publication details: New York : McGraw-Hill, c2008
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.827 KNA.

Place hold Place recall
Customer care excellence : how to create an effective customer focus / by
Edition: 5th ed.
Publication details: London ; Philadelphia : Kogan Page, 2008
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 COO.

Place hold Place recall
Inside the customer universe : how to build unique customer insight for profitable growth and market leadership / by
Publication details: Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8343 AND.

Place hold Place recall
Maximizing your sales with Salesforce.com / by
Publication details: Boston, MA : Course Technology, c2008
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 KAC.

Place hold Place recall
The satisfied customer : winners and losers in the battle for buyer preference / by
Publication details: New York : Palgrave Macmillan, 2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8343 FOR.

Place hold Place recall
Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / by
Publication details: Hoboken, N.J. : John Wiley & Sons, c2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.8343 JAF.

Place hold Place recall
The DNA of customer experience : how emotions drive value / by
Publication details: Basingstoke : Palgrave Macmillan, 2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 SHA.

Place hold Place recall
Customer service in Ireland / by
Edition: 2nd ed.
Publication details: Dublin : Gill and Macmillan, c2007
Availability: Not available: ATU Sligo Yeats Library: Lost (2).

Place recall
Care packages for your customers : an idea a week to enhance customer service / by
Publication details: New York : McGraw-Hill, c2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 GLA.

Place hold Place recall
Rethinking sales management : a strategic guide for practitioners / by
Publication details: Hoboken, N.J : John Wiley, 2007
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.81 ROG.

Place hold Place recall
Converting customer value : from retention to profit / by
Publication details: Chichester, England ; Hoboken, NJ : Wiley, c2006
Availability: Items available for loan: ATU Sligo Yeats Library (1)Location, call number: Main Lending Collection 658.812 MUR.

Place hold Place recall
Pages